Even when H Street Media has acquired new customers for your brand, that does not mean our work is finished. In many ways, it has only just begun. Retaining your customers by building relationships is crucial to maximizing profits and the overall success of your business.
Many people will tell you that it is less expensive to keep existing customers than it is to acquire new ones. But who will tell you just what your customer is really worth and more importantly, how to increase that value? How are your clients behaving once they are at your property? Where else are they spending their money and who are they telling about the experiences they have had with your brand?
We aren't mind readers, but chances are H Street Media knows what your customers are thinking!